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How pq77 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your bKash, Nagad or Rocket transactions, and keep your account secure.

Data collected at registrationPayment details via bKash, Nagad, RocketYour right to access and correct dataCookie and device data handlingHow to contact us about your privacy
pq77 How pq77 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Every part of your data journey — from the moment you enter your mobile number at registration to the point your Rocket withdrawal clears — is handled with the same security standard. We use encrypted connections on all account pages and do not store raw payment credentials on our servers. Here is how we approach the four areas that matter most to your privacy.

Account Security

Login sessions are protected by OTP verification sent to your registered mobile number. Any unrecognised device attempting access triggers an additional confirmation step before it is allowed in.

Cookie Handling

We use session cookies to keep you logged in and preference cookies to remember your deposit method — bKash, Nagad or Rocket — across visits. No third-party advertising cookies are placed without your consent.

Data Retention

Account records are kept for as long as your account remains active. Once you close your account, personal data is held only for the period required by applicable compliance obligations, then deleted.

Requesting Changes

Write to us through live chat or email with your registered mobile number and the specific change you need. Corrections to name, contact details or payment records are processed after identity confirmation.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to correct your account details, request a data export, or ask us to delete information we hold on you, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email, or through the help section on the mobile site. We acknowledge privacy requests within one business day and aim to resolve them fully from there.

Live Chat Open your account dashboard and start a live chat session to raise a privacy request. Our team picks up the thread and logs your case immediately.
Email Support Send your privacy query to our support email address listed in the help section. Include your registered mobile number so we can locate your account record.
Help Centre The help section of our mobile site has a dedicated privacy request form. Fill it in, submit, and we will confirm receipt and next steps by return message.

Common Questions About Your Privacy on pq77

These are the questions we get most often about how we handle your data. If your question is not here, reach out through live chat and our support team will respond directly.

We collect your name, mobile number, email address and the device details from your registration session. Payment references from bKash, Nagad or Rocket are logged per transaction, not your full wallet credentials.

Yes. Send a data access request via live chat or email with your registered mobile number. We will compile your account record and share it with you, subject to applicable legal requirements in your region.

We do not sell your personal data to advertisers. Data may be shared with payment processors — bKash, Nagad, Rocket — only to the extent needed to complete your transaction and resolve disputes.

Session cookies keep your login active and remember your preferred payment method across visits. You can clear cookies at any time through your browser settings; doing so will log you out of your current session.

After account closure, we retain data only for the period required by compliance obligations in the regions where pq77 operates. Once that period ends, your personal information is removed from active systems.

Contact us immediately through live chat inside the account dashboard or by email. Include your registered mobile number and we will review your session logs and, if needed, secure your account right away.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.