What We Collect and Why We Hold It
We collect your name, email address, mobile number and account credentials when you register. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we log the transaction reference, amount and timestamp — enough to match your wallet record to your account and resolve
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any payment dispute you raise with our support team. We also collect device identifiers and session data to detect unauthorised logins and protect your account from access you did not initiate. Your IP address and browser type are stored in our access logs for fraud prevention;
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we do not sell or share this data with third-party advertisers. Data you submit through account verification, such as a national ID scan, is retained only for as long as our compliance obligations require, after which it is deleted from our active systems. You can request
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a copy of the personal data we hold on your account by writing to our support channel. Use of this platform and the data practices described here are subject to your local law and the eligible regions in which pq77 operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.